Privacy Policy – MotoShare Africa

At MotoShare Africa, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the data protection regulations of various African countries, including POPIA (South Africa) and NDPR (Nigeria).

Information We Collect

We may collect the following categories of information when you use our website or services across African regions:

Personal Information: Full name, email address, phone number, residential address, national ID or passport number, etc.
Payment Information: Mobile money details (e.g., M-Pesa), bank details, debit/credit card information.
Location Data: GPS location data to help match you with nearby rental services.
Usage Data: Pages visited, duration of stay, and actions taken on our platform.

How We Use Your Information

Your information is used responsibly for the following purposes:

To deliver vehicle rental services across various African cities and towns
To process secure online payments and manage bookings
To improve user experience through localized content and language options
To communicate promotions, offers, and important service updates
To comply with local legal and regulatory requirements

Disclosure of Your Information

We do not sell your personal data. However, we may share your information in the following cases:

With our trusted partners and service providers within or outside your country, strictly for service-related purposes
To comply with legal obligations, including reporting to regulatory or anti-fraud authorities
To enable secure payment processing through platforms widely used in Africa

Data Protection & Security

We implement robust physical, digital, and administrative safeguards to protect your data. While we strive for full security, internet transmission risks remain, and absolute protection cannot be guaranteed.

Your Privacy Rights

As a user in Africa, you are entitled to:

Request access to the personal data we hold about you
Correct, update, or delete your personal information
Withdraw consent for processing your data at any time
Opt-out from receiving promotional messages
Lodge a complaint with the local Data Protection Authority if needed

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect data from minors without parental consent, as required by local laws.

International Data Transfers

If your data is transferred outside your country (e.g., cloud services), we ensure appropriate safeguards are in place in line with local data transfer rules.

Updates to This Privacy Policy

We may revise this policy to reflect changes in legal, technological, or operational practices. The latest version will always be available on this page. Continued use of our services signifies your acceptance of the updated terms.

Contact Us

For privacy-related inquiries or requests under POPIA or NDPR, please contact:

Email: support@motoshare.com
Phone: +234-800-000-0000 (Nigeria) | +27-800-000-000 (South Africa)